Last updated: August 24, 2026
This Privacy Policy describes how ALLOWIN SYSTEM ("GooseGolf," "we," "us") collects, uses, and shares personal information when you visit goosegolf.com (the "Site"), purchase our products, or use the GooseGolf mobile app (iOS and Android).
Who We Are
GooseGolf is operated by ALLOWIN SYSTEM, a French société à responsabilité limitée (SARL) with €7,622.45 share capital, SIREN 391 850 518, VAT FR30391850518. Registered office: Les Arcades Escalier C, 76-78 avenue des Champs-Élysées, 75008 Paris, France. Contact: info@thegoosegolf.com. ALLOWIN SYSTEM is the data controller responsible for your personal information.
Our products and services are offered to customers in the United States, Canada, and the European Economic Area (EEA), including France. Depending on where you live, different privacy laws apply to you, including the EU and French General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and Canadian privacy law (PIPEDA and, in Québec, Law 25). Your region-specific rights are described in the "Your Privacy Rights" section below. Because some of our service providers operate outside your country, your personal information may be transferred to and processed in France, the United States, Canada, and other countries (see "International Data Transfers").
1. Information We Collect on the Site
Contact details: name, billing address, shipping address, phone number, email address.
Payment information: processed securely by our payment provider (Shopify Payments, Stripe, PayPal). Full payment card numbers are never stored on our servers.
Account information: usernames, passwords (hashed), preferences.
Transaction information: items viewed, added to cart, purchased, returned.
Communications: customer service inquiries and correspondence.
Device information: IP address, browser type, device identifiers.
Usage information: how you interact with the Site (via cookies, see the Cookies section below).
2. Information We Collect via the Mobile App (iOS and Android)
The GooseGolf app is a companion to GooseGolf physical golf training products and is available in the United States, Canada, and the European Economic Area, including France.
2.1 Account and activation
When you create and activate an account, we collect: email address, Firebase user ID, product activation code, activation timestamps, and platform (iOS or Android).
2.2 Your swings stay on your device
To analyze your swing, the app uses your device camera to record video and, if you choose, lets you select an existing video from your device's photo library. On iOS the camera recording also uses the microphone, so a recorded swing may contain an audio track.
Recording, pose detection, and swing analysis all run on your device. We do not receive, host, or store your swing videos, your audio, your pose data, your practice history, or your app preferences. None of it is uploaded to GooseGolf servers, and no video leaves your phone unless you choose to share it yourself using your device's own sharing features.
2.3 Usage and analytics
We measure how the app is used so we can fix what fails and improve the product. This is done with Google Analytics for Firebase (GA4) and with our own event log stored in Firebase (Firestore). Together they record:
- your Firebase user ID, so a problem you report can be matched to the sessions that produced it;
- the screens you open in the app;
- a fixed list of product events: session started, swing detected, no swing detected, slow-motion source, analysis completed, analysis failed, faults shown, lesson opened, database load failed, recording failed;
- short technical parameters attached to those events, for example the reason an analysis failed;
- app version, build number, distribution channel (App Store, TestFlight, or debug), device model, operating system version, and a timestamp.
These events describe how the app behaves. They never contain your swing video, your audio, your images, or your pose data.
2.4 Diagnostics and crash reports
We use Firebase Crashlytics to collect crash and error reports. A crash report contains a stack trace, the device model, the operating system version, the app version, and your Firebase user ID.
2.5 Device attestation
The app uses Firebase App Check, which relies on Apple's App Attest (iOS) and Google Play Integrity (Android), to verify that requests reaching our servers come from a genuine, unmodified copy of the GooseGolf app. This produces a device attestation token handled by Apple or Google. We use it only to protect our activation system from abuse, never to identify or profile you.
2.6 What we do not do
We do not use third-party advertising SDKs, we do not track you across other companies' apps or websites, and we do not use App Tracking Transparency. We do not sell your data, and we do not use your swing videos to train AI models.
3. How We Use Information
- Create and manage your account
- Process and ship your orders
- Verify a valid GooseGolf product code has been activated (app)
- Protect the product code system from misuse, including by verifying that requests come from a genuine copy of the app
- Detect and fix crashes, failures, and defects
- Measure how the app is used so we can maintain and improve it
- Provide customer support
- Send order-related and support emails
- With your consent, send marketing emails (you can unsubscribe at any time)
- Prevent fraud and ensure security
- Comply with our legal obligations
We use Firebase, operated by Google, for authentication, product activation, device attestation, crash reporting, and analytics.
4. Legal Bases for Processing (EEA, UK, and Switzerland)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information only when we have a legal basis to do so:
Performance of a contract: to create and manage your account, process and ship your orders, verify and protect product activation codes, provide the app, and provide customer support.
Legitimate interests: to secure our Site and app, prevent fraud and product-code misuse, verify through device attestation that requests come from a genuine copy of the app, diagnose crashes, and measure how the app is used so we can maintain and improve our products, where these interests are not overridden by your rights. You can object to our analytics and crash reporting at any time by emailing info@thegoosegolf.com: we will stop processing your usage data and delete the events already linked to your account.
Consent: to send you marketing emails, to place non-essential cookies on the Site, and to access your device camera, microphone, and photo library in the app. You can withdraw your consent at any time, including from your device settings.
Legal obligations: to comply with accounting, tax, and other legal requirements.
We do not use your personal information for automated decision-making that produces legal or similarly significant effects. On-device swing analysis is not used to make decisions about you.
5. Sharing
We do not sell personal information. We do not share personal information for third-party advertising or cross-app tracking.
We may share limited information with service providers helping us operate the Site and app: Shopify (hosting, orders, payments), Google (Firebase authentication, product activation, device attestation, Crashlytics crash reporting, and Google Analytics), shipping carriers, and authorities if legally required.
Your swing videos are never shared with anyone, because they never leave your device.
6. International Data Transfers
We are based in France, and some of our service providers operate in the United States, Canada, and other countries. As a result, your personal information may be transferred to and processed outside your country of residence, including outside the EEA. This applies to the account, activation, analytics, and crash data we hold on Google and Shopify infrastructure, which may be located in the United States. It does not apply to your swing videos or practice history, which stay on your device.
When we transfer personal information out of the EEA, the United Kingdom, or Switzerland, we rely on appropriate safeguards, such as the European Commission's adequacy decisions (for example, Canada benefits from an adequacy decision), the EU-US Data Privacy Framework, or the European Commission's Standard Contractual Clauses with our service providers. You can request more information about these safeguards by emailing info@thegoosegolf.com.
7. Cookies and App Identifiers
The Site uses cookies to function properly, measure traffic, and personalize your experience. You can manage your preferences via the cookie banner displayed on your first visit, or disable cookies in your browser settings. In the EEA and the United Kingdom, non-essential cookies are set only with your consent.
The app does not use cookies. Google Analytics identifies your installation with an app instance identifier generated by Firebase, which is reset if you delete and reinstall the app.
8. Your Privacy Rights
The rights available to you depend on where you live. To exercise any of the rights below, email info@thegoosegolf.com. We may need to verify your identity before responding.
8.1 European Economic Area, United Kingdom, and Switzerland (GDPR)
If you are located in the EEA, the UK, or Switzerland, you have the right to:
- Access the personal information we hold about you.
- Rectify inaccurate or incomplete personal information.
- Erase your personal information (the "right to be forgotten").
- Restrict or object to certain processing, including processing based on our legitimate interests such as analytics and crash reporting, and object to direct marketing at any time.
- Data portability: receive your personal information in a structured, commonly used, machine-readable format.
- Withdraw consent at any time, without affecting processing carried out before withdrawal.
You also have the right to lodge a complaint with a data protection supervisory authority. In France, this is the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France (www.cnil.fr). You may also contact the authority in your own country of residence.
8.2 California (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
- Right to Know: request the categories and specific pieces of personal information we have collected.
- Right to Delete: request that we delete personal information we collected from you.
- Right to Correct: request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing: we do not sell or share for cross-context behavioral advertising, but you have the right to opt out if our practices change.
- Right to Limit Use of Sensitive Personal Information.
- Right to Non-Discrimination for exercising these rights.
8.3 Canada (PIPEDA and Québec Law 25)
If you are located in Canada, you have the right to:
- Access the personal information we hold about you and request information about how it is used and disclosed.
- Correct inaccurate or incomplete personal information.
- Withdraw consent to our use of your personal information, subject to legal or contractual limits.
You may also file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca). Québec residents may contact the Commission d'accès à l'information du Québec (www.cai.gouv.qc.ca).
9. Account Deletion and Local Data
You can initiate account deletion within the app (Profile > Account > Delete account) or by emailing info@thegoosegolf.com. Account deletion removes your Firebase Auth user, your account document in Firestore, and the usage events linked to your account, and releases the activation slot held by your product code so it can be used again.
After server deletion succeeds, the app removes your local swing history and stored videos from that device. Videos you saved elsewhere yourself, for example in your photo library, are not affected: only you can delete those.
Some limited activation and security records may be retained to prevent fraud, protect product codes, resolve disputes, or comply with legal obligations.
10. Data Retention
- Account and activation data: retained while your account exists.
- Usage events (Google Analytics and our own event log): retained for up to 14 months, then deleted.
- Crash reports: retained for up to 90 days.
- Limited activation and security records: may be kept after account deletion where needed to prevent fraud, protect product codes, or comply with the law.
- Swing videos, audio, pose data, and practice history: stay on your device until you delete them, delete your account from that device, or uninstall the app. We hold no copy.
11. Children
GooseGolf is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 in the United States, under 14 in Québec (Canada), or under 16 in the European Economic Area (under 15 in France). If you believe a child has provided us with personal information, please contact info@thegoosegolf.com and we will delete it.
12. Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is perfectly secure.
13. Changes
We may update this policy as our Site and app evolve. We will update the "Last updated" date and, for material changes, provide additional notice where appropriate.
14. Contact Us
ALLOWIN SYSTEM
Les Arcades Escalier C, 76-78 avenue des Champs-Élysées
75008 Paris, France
info@thegoosegolf.com