Operator: ALLOWIN SYSTEM, French SARL, registered office at Les Arcades Escalier C, 76-78 avenue des Champs-Élysées, 75008 Paris, France.
Where We Ship and Shipping Costs
We ship to the countries listed below through our regional fulfillment partners. Shipping rates depend on your destination:
- United States: Free shipping
- France: Free shipping
- European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden): Free shipping
- United Kingdom and Switzerland: Free shipping
- Australia, New Zealand, South Korea, Hong Kong, Singapore, United Arab Emirates: Flat rate €29 (shown in your currency at checkout)
We do not ship to other countries at this time.
Processing and Delivery Times
In-stock orders are processed within 1 to 2 business days. Pre-orders ship on the date shown on the product page. Estimated delivery times once shipped:
- France: 1 to 3 business days
- European Union: 2 to 5 business days
- United States: 2 to 5 business days
- United Kingdom, Switzerland: 5 to 10 business days (including customs clearance)
- Australia, New Zealand, South Korea, Hong Kong, Singapore, United Arab Emirates: 7 to 15 business days (including customs clearance)
Delivery times are estimates and may vary based on the carrier, your address, and seasonal volume. In rare cases of stock unavailability for international destinations, your order will be cancelled and fully refunded within 48 hours.
Order Tracking
As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package in real time.
Customs Duties and Import Taxes
You never pay customs duties or import taxes on delivery. We ship every order with duties and import taxes paid by us, in every country we ship to. If a carrier or customs office ever asks you for a payment on delivery, don't pay it: contact us at info@goosegolf.com and we'll settle it.
Lost, Damaged, or Delayed Orders
If your package is lost, damaged on arrival, or has not been delivered within the estimated time frame, contact us at info@goosegolf.com. We'll work quickly to find a solution.